Pricing that fits your needs

Whether you are a solo-entrepreneur, growing start-up, or thriving enterprise, there is a CometChat plan for you. Start your unlimited 30 day trial today, no credit card required.
Get Started for Free

When you create an account, we put you on a 30 day free trial, no credit card required.

Discounts Available

If you're a student or non-profit, get in touch and we'd be glad to give you a discount.

Made to Fit

What you pay is based on what you use. We’ll help you set up a plan that fits your project and budget.

Meteoroid

Best for growing businesses
 who want to do more

$57/mo

1,000 monthly active users

50 monthly active users as Concurrent

One-on-one and Group Chat

Users & Friends List

Online Presence Indicators

Typing Indicators & Read Receipts

Text, Media & Custom Structured Messaging

Moderators & Ability to Kick/Ban Users

Chat History

Extensions of your choice

Voice and Video Calling

Multi-party and Group Voice/Video Conference

Bots Interface

Webhooks

Instance In EU/US Region

File and Data Encryption

Includes
Upto 300 members per group (unlimited groups)
25MB File Size Limit
25GB Data & Storage
3 Months Data Retention
Best effort support
Start for free

Asteroid

Complete chat kit with engagement tools included

$96/mo

1,000 monthly active users

50 monthly active users as Concurrent

Everything in the Meteoroid plan 🎉

Voice and Video Calling

Multi-party and Group Voice/Video Conference

Bots Interface

Webhooks

Instance In EU/US Region

File and Data Encryption

Global CDN

Advanced Webhooks

Private Instance (in your region)

Includes
Up to 1000 members per group (unlimited groups)
100MB File Size Limit
100GB Data & Storage
1 Year Data Retention
Priority Developer Support
250 voice/video minutes
Start for free

Custom

Feature-rich options for businesses at scale.

Let’s chat

Ideal for your mission-critical applications. CometChat provides a high SLA environment with enterprise-grade support, HIPAA/BAA, DPA and audit reports hosted on either shared or dedicated AWS environment.

Everything in the Asteroid plan 🎉

Custom limits

Apps Creation/Management via Rest API

HIPAA Compliance & Business Associate Agreement

Global CDN

Advanced Webhooks

Private Instance (in your region)

Let's chat

Add powerful extensions to your app

Email Notifications (+$100/month*)

Ensure important messages don't get missed and keep users coming back to your app. Automatically send email notifications for unread messages through our official partner, SendGrid. * Requires third-party software which may have additional charges.

Push Notifications (FREE)

Make sure important messages don’t get missed. Automatically send push notifications for unread messages via the battle-tested Firebase Cloud Messaging (FCM) platform.

Profanity Filter (FREE)

Ensure important messages don't get missed and keep users coming back to your app. Automatically send SMS notifications for unread messages through Twilio.

Smart Replies (+$100/month)

Smart replies make it easy to reply to messages on devices with limited input capabilities like a smart watch. They also save your user's time when giving mundane responses.

Message Translation (+$250/month)

Expecting your users to copy and paste messages to an external translation service is unmanageable, especially in a group chat. Enable real-time translation instead.

Link Preview (+$25/month)

Show users a link preview so they have some idea of what they're going to get when they click a link.

Image Moderation (+$175/month)

Use the Image Moderation extension to analyse images for adult and racy content.

Human Moderation (+$1000/month)

Human moderation gives you access to a moderation interface where you or a moderation team can manually review messages before allowing them through.

Sentiment Analysis (+$500/month)

Generate additional metadata to determine if a message is positive, neutral, negative or mixed. Optionally filter or flag potentially rude messages.

Thumbnail Generation (+$25/month)

High resolution images can incur a lot of bandwidth. Use the thumbnail generation extension to generate small, medium, and large thumbnail links in your message metadata.

SMS Notification (+$150/month*)

Ensure important messages don't get missed and users keep coming back to your app. Automatically send SMS notifications for unread messages through Twilio. * Requires third-party software which may have additional charges.

Explore all extensions

Compare our plans and find yours.

Meteoroid

$57/mo

Asteroid

$96/mo

Custom

$/mo

GENERAL FEATURES
Montlhy Active Users

Flexible

Flexible

Flexible

Messages per month

Unlimited

Unlimited

Unlimited

Concurrent users

5% of MaU

5% of MaU

5% of MaU

Groups

300

Unlimited

Unlimited

Members per group

300

1,000

50,000+

File size limit

25MB

100MB

Custom

Data & storage

25GB

100GB

Custom

Data retention

3 months

1 year

Long term

Support

Best effort

Priority

Immediate

USER FEATURES
One-on-one private Chat

Group chat

Voice calling

Video calling

Video conference

Friends list

Online presence

Typing indicators

Read & delivered receipts

Custom structured messaging

Media files/messaging

Moderation

Chat history

Choose your instance location

Global CDN

More
Bots interface

Webhooks

File and data encryption

SLA

Extensions
Push notification

Profanity filter

Email notificaton

$

$

$

SMS notification

$

$

$

Smart reply

$

$

$

Message translation

$

$

$

Thumbnail generation

$

$

$

Message translation

$

$

$

Link preview

$

$

$

AI image moderation

$

$

$

AI sentiment analysis

$

$

$

Human moderation interface

$

$

$

What our customers are saying

"We wanted to easily build a real-time chat service so that we could spend most of our time focusing on the chat engagement features our users wanted without having to worry about if our chat was going to work in the first place."
Knox Dobbins
CEO @ Feature Gaming
"We really loved the whole process! The support CometChat provided is phenomenal. I loved that I never had to wait very long for a response or resolution. Looking forward to building out our chat app with more of CometChat' features "
James Tucker
Developer @ soona

Frequently asked questions

  • Yes, you can try all the features of CometChat (including all our extensions) for the first 30 days.
  • A user corresponds to unique users in your database. As soon as one connects to CometChat, they’re counted as a CometChat user and factored into your bill.
  • The number of users connected to your CometChat app at the same time are the concurrent users.
  • If you exceed your concurrent users limit, you will be automatically charged the price which corresponds to the correct MAU tier which can support that many concurrent users. For example, if you have 499 concurrent users (but 1000 MAU), you will be charged for the 10,000 MAU tier (as that supports up to 500 concurrent users).
  • You will automatically be moved to the tier which supports that many voice/video minutes.
  • Yes. Volume pricing is calculated and applied automatically as your usage grows. No negotiation necessary. And if you’re a start-up or non-profit, we’d love to support your growth. Just get in touch.
  • Absolutely. The tools and utilities to help import your existing users are freely available. And once you’re on our paid made-to-measure plan, we can even set you up with a dedicated migration engineer.
  • Yes, completely. You can read and review our terms, DPA, and sub-processor list at any time.
  • Get in touch and we’ll discuss everything about HIPAA, Privacy Shield, and other enterprise-level compliance requirements.
  • Yes. Our platform is hosted on Amazon’s battle-tested AWS and we have failovers in place should anything go wrong.
  • When you create your app, you can choose to host it in Europe or North America. This not only allows you to achieve lower latencies within your region but makes it easier to comply with local regulations as well.

Not sure which plan is right for you?

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