> ## Documentation Index
> Fetch the complete documentation index at: https://www.cometchat.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Notification Logs

> Debug why a push/email/SMS did or didn’t send, see provider responses, and filter by event or user.

Notification logs help you:

* Verify which push/email/SMS notifications were triggered.
* See why a notification wasn’t sent (preferences, mute/DND, missing token).
* Inspect provider responses to spot delivery patterns or failures.

### Turn logging on

* In the CometChat Dashboard, go to **Notifications → Logs** and enable logging.
* Logging stays active for 7 days, then auto-disables. Re-enable it any time.

### Retention timeline

Logs are kept for up to 14 days: 7 days while logging is active, plus 7 days after it stops. After that, they are permanently deleted.

### Coverage

* **Push providers:** FCM, APNs, and custom providers.
* **Email providers:** SendGrid and custom providers.
* **SMS providers:** Twilio and custom providers.
* **Events:** Push covers messages/replies (1:1 and group), edits/deletes/reactions, and group membership events. Email/SMS cover messages and replies (1:1 and group).

### Access and filtering

* **Dashboard:** Browse recent logs and narrow by channel, event, user, or status.
* **API:** Use the Get logs API with query parameters (event, medium, receiver, status, time window, provider) for deeper filtering. See the [API explorer](/rest-api/chat-apis) for the full list.