This week, we are happy to release two exciting new features: message search and the option to export conversations from your CometChat dashboard.
Message search functionality will come in handy when chat conversations increase in huge numbers, and there comes a need to easily search and find a message later. It can really be a rescue when you need to filter or locate required information quickly. You can now filter out messages sent in your chat between users within a provided date range or by a sender or receiver.
Keep reading to explore these new features in more detail, and learn how to use them.
How to search for historical messages on CometChat dashboard
You can search for historical messages in your chat by following these required steps
- Sign in/Sign up on https://app.cometchat.com
- Create/select your chat app
- Head to messages section on dashboard
- Select Historical Messages (& Export)
1. Select a date range for messages
You have an option to select start and end date for required messages and click on the search button
There will be a list of messages shown on selecting search
2. Search message sent by sender or receiver of the message
Next, you have an option to filter messages sent by sender or receiver to make your search even more better
3. Export messages/chat
We have provided an option to export messages for provided date range, a sender or receiver and type of message. On click of export button, you will be able to download a csv file on desktop which can open in a Google sheet. You can search for any specific keywords or search the way you wish too.
We are working on making our search functionality even more robust, and will keep you updated on new features right here. Subscribe to our newsletter today to stay up to date!
Please note, the message search and ability to export chat is available for all CometChat plans.