Acquiring customers is nice. Keeping customers define how you stay in business.
For business owners, the ideal state is to create a customer base that creates new customers. Not only will loyal customers keep coming back themselves, they’ll also become a linchpin of your marketing efforts.
1. Reach out within seconds
Reaching out to your customers as soon as they contact you leaves a positive impact!
2. Follow up
After reaching, how do you follow up is very important.
3. Know your customers
Every business has to deal with three types of buyers –
Knowing how a customer acts within the site is vital!
4. Law of least effort
Less is more, and people act more when they have to do the least!
5. Actions speak louder than words
Keep improving, Keep scoring!
Converting your customers to clients is important to be in the competition around.