Email Notification for Unread Messages

Last updated
October 1, 2019
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    If you think adding chat to your app is sufficient to increase user engagement, spoiler alert, you're in for a rude surprise. Increasingly more and more apps are competing for their users' limited time & attention. It's imperative that you are able to reach your audience wherever they are at the moment. Sending push notifications is simply not enough, especially since mobile operating systems now allow you to disable notifications for an app.

    With that in mind, we are proud to announce the launch of our Email Notification extension for CometChat Pro and our partnership with SendGrid. Use our Email Notification extension to auto-magically send aggregated emails to users when they have an unread message. And easily customize the email template (and settings) directly via SendGrid!

    Email Notification Extension in action

    Here is what makes our Email Notification extension unique-

    1. We only send emails for unread messages. Your users will never have to read the same message twice.
    2. We collect all unread messages together and send a consolidated email to avoid spamming your users.
    3. Our email templates are 100% configurable thanks to SendGrid.

    You can choose to do display the messages in the email-

    Or, depending on your audience, show a teaser similar to LinkedIn-

    At CometChat, we understand that increasing user engagement and user monetization is not as simple as adding chat. And that's why we are building our extensions marketplace. So you can not only add chat, but also all the bells and whistles, that your users have now come to expect, in order to have a successful app.

    You can read more about our official SendGrid partnership at

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