Bar does not appear
If your bar does not appear after installation, then this article will assist you to solve the problem.
Solution
- Template code has not been updated
Some software cache template code or you may have not updated your site template code correctly. Visit your site and view source and search for cometchatjs.php. If not found, then please update your site template again.
- Path to CometChat is incorrect
During detection, it is possible that the path to CometChat is detected incorrectly. To manually check if the path exists, click on view source for your site page and find cometchatjs.php and cometchatcss.php. Now check if these paths are correct.
To reduce bandwidth usage, CometChat uses compression by default. However, this may interfere with the site’s compression policies. To disable compression, manually edit config.php and change GZIP_ENABLED to
